Mojo Helpdesk 1.1.19

Metadot Corporation ❘ Freeware ❘
iOS
out of 13 votes

The Mojo Helpdesk application enables agents, managers, and administrators to monitor and handle customer support tickets from any iOS device. The mobile app for Mojo Helpdesk delivers the same ticket tracking and customer service capabilities as its desktop counterpart, enabling agents to create, assign, update, and resolve tickets while on the move. This functionality proves particularly beneficial for field service agents operating in distant locations and office-based agents who may not be at their desks, ensuring that support requests are promptly addressed. Additionally, the app facilitates push notifications for new tickets and comments appended to existing tickets.

Overview

Mojo Helpdesk is a Freeware software in the category Business developed by Metadot Corporation.

The latest version of Mojo Helpdesk is 1.1.19, released on 05/19/2024. It was initially added to our database on 05/19/2024.

Mojo Helpdesk runs on the following operating systems: iOS.

Users of Mojo Helpdesk gave it a rating of 2 out of 5 stars.

Pros

User-friendly interface that simplifies ticket management
Customizable workflows to tailor the helpdesk experience
Integration with popular tools like Slack, Zapier, and more
Robust reporting and analytics features for performance tracking
Mobile access allows for managing support tickets on the go
Multi-channel support, including email, web forms, and portal submissions
Affordable pricing plans suitable for small to medium businesses

Cons

Limited features in the lower pricing tiers
Some users report a learning curve for advanced features
Support options could be improved based on customer feedback
Occasional performance issues during peak usage times
Lack of some advanced automation features found in competitors

Screenshots (Click to view larger)

BMC Track-It!

BMC Track-It! Delivers Robust IT Service Management Solutions

ExtremeCloud IQ Companion

The ExtremeCloud IQ Companion app offers a comprehensive solution for onboarding and monitoring networking devices directly from your smartphone.

JNUC 2023

JNUC 2023 Review: Empower Your Apple Ecosystem with JAMF Software JNUC 2023 is the latest offering from JAMF Software, designed to streamline and optimize the management of Apple devices within organizations.

Peconic Ballet Theatre

Peconic Ballet Theatre offers a professional dance education for students of all ages. Situated on the eastern end of Long Island, PBT provides a diverse range of classes and programs that aim to instill a deep appreciation of the cultural …

Web Help Desk Mobile

Web Help Desk Mobile allows your Apple iOS device to receive SMS notifications from SolarWinds Web Help Desk whenever a customer ticket is created or updated.

Latest Version
1.1.19

Secure and free downloads checked by UpdateStar

Stay up-to-date
with UpdateStar freeware.

Latest Reviews

	Geekbench Geekbench: Unleash the Power of Your Device!
	Skat Experience the Classic Card Game with Skat
	DU Meter Monitor and manage your internet usage with DU Meter!
	PhotoSort Effortlessly organize your photo library with PhotoSort!
	Krita Revolutionize your digital art with Krita's powerful tools and unique features!
	AVGAntiTrack Protect your online privacy with AVGAntiTrack by AVG Technologies

Most Popular Downloads

	UpdateStar Premium Edition Keeping Your Software Updated Has Never Been Easier with UpdateStar Premium Edition!
	Microsoft Visual C++ 2015 Redistributable Package Boost your system performance with Microsoft Visual C++ 2015 Redistributable Package!
	Microsoft Edge A New Standard in Web Browsing
	Google Chrome Fast and Versatile Web Browser
	Microsoft Visual C++ 2010 Redistributable Essential Component for Running Visual C++ Applications
	Microsoft Update Health Tools Microsoft Update Health Tools: Ensure Your System is Always Up-to-Date!