1.1.19 Safe to install
The Mojo Helpdesk application enables agents, managers, and administrators to monitor and handle customer support tickets from any iOS device. The mobile app for Mojo Helpdesk delivers the same ticket tracking and customer service capabilities as its desktop counterpart, enabling agents to create, assign, update, and resolve tickets while on the move. This functionality proves particularly beneficial for field service agents operating in distant locations and office-based agents who may not be at their desks, ensuring that support requests are promptly addressed. Additionally, the app facilitates push notifications for new tickets and comments appended to existing tickets.
Overview
Mojo Helpdesk is a Freeware software in the category Business developed by Metadot Corporation.
The latest version of Mojo Helpdesk is 1.1.19, released on 05/19/2024. It was initially added to our database on 05/19/2024.
Mojo Helpdesk runs on the following operating systems: iOS.
Users of Mojo Helpdesk gave it a rating of 2 out of 5 stars.
Pros
- User-friendly interface that simplifies ticket management
- Customizable workflows to tailor the helpdesk experience
- Integration with popular tools like Slack, Zapier, and more
- Robust reporting and analytics features for performance tracking
- Mobile access allows for managing support tickets on the go
- Multi-channel support, including email, web forms, and portal submissions
- Affordable pricing plans suitable for small to medium businesses
Cons
- Limited features in the lower pricing tiers
- Some users report a learning curve for advanced features
- Support options could be improved based on customer feedback
- Occasional performance issues during peak usage times
- Lack of some advanced automation features found in competitors
Screenshots (Click to view larger)
Related
BMC Track-It!
BMC Track-It! Delivers Robust IT Service Management Solutions
ExtremeCloud IQ Companion
The ExtremeCloud IQ Companion app offers a comprehensive solution for onboarding and monitoring networking devices directly from your smartphone.
JNUC 2023
JNUC 2023 Review: Empower Your Apple Ecosystem with JAMF Software JNUC 2023 is the latest offering from JAMF Software, designed to streamline and optimize the management of Apple devices within organizations.
Peconic Ballet Theatre
Peconic Ballet Theatre offers a professional dance education for students of all ages. Situated on the eastern end of Long Island, PBT provides a diverse range of classes and programs that aim to instill a deep appreciation of the cultural …
Web Help Desk Mobile
Web Help Desk Mobile allows your Apple iOS device to receive SMS notifications from SolarWinds Web Help Desk whenever a customer ticket is created or updated.Latest Reviews
|
ValhallaVintageVerbDemo
Elevate Your Sound Design with Valhalla VintageVerb Demo |
|
|
Korg Kontrol Editor
Unlock Your Korg Gear with Ease! |
|
Jewel Match Snowscapes
A Winter Wonderland of Puzzling Fun |
|
|
VeeR VR
Immerse Yourself in a New Reality with VeeR VR |
|
Hunting Simulator
Realistic Hunting Experience with Stunning Landscapes |
|
Bifrost Extension for Maya
Visualize and Explore 3D Data Effortlessly with Bifrost Extension for Maya |
|
UpdateStar Premium Edition
Keeping Your Software Updated Has Never Been Easier with UpdateStar Premium Edition! |
|
Microsoft Edge
A New Standard in Web Browsing |
|
Microsoft Visual C++ 2015 Redistributable Package
Boost your system performance with Microsoft Visual C++ 2015 Redistributable Package! |
|
Google Chrome
Fast and Versatile Web Browser |
|
Microsoft Visual C++ 2010 Redistributable
Essential Component for Running Visual C++ Applications |
|
Microsoft OneDrive
Streamline Your File Management with Microsoft OneDrive |
