1.1.19 Safe to install
The Mojo Helpdesk application enables agents, managers, and administrators to monitor and handle customer support tickets from any iOS device. The mobile app for Mojo Helpdesk delivers the same ticket tracking and customer service capabilities as its desktop counterpart, enabling agents to create, assign, update, and resolve tickets while on the move. This functionality proves particularly beneficial for field service agents operating in distant locations and office-based agents who may not be at their desks, ensuring that support requests are promptly addressed. Additionally, the app facilitates push notifications for new tickets and comments appended to existing tickets.
Overview
Mojo Helpdesk is a Freeware software in the category Business developed by Metadot Corporation.
The latest version of Mojo Helpdesk is 1.1.19, released on 05/19/2024. It was initially added to our database on 05/19/2024.
Mojo Helpdesk runs on the following operating systems: iOS.
Users of Mojo Helpdesk gave it a rating of 2 out of 5 stars.
Pros
- User-friendly interface that simplifies ticket management
- Customizable workflows to tailor the helpdesk experience
- Integration with popular tools like Slack, Zapier, and more
- Robust reporting and analytics features for performance tracking
- Mobile access allows for managing support tickets on the go
- Multi-channel support, including email, web forms, and portal submissions
- Affordable pricing plans suitable for small to medium businesses
Cons
- Limited features in the lower pricing tiers
- Some users report a learning curve for advanced features
- Support options could be improved based on customer feedback
- Occasional performance issues during peak usage times
- Lack of some advanced automation features found in competitors
Related products
BMC Track-It!
BMC Track-It! Delivers Robust IT Service Management SolutionsExtremeCloud IQ Companion
The ExtremeCloud IQ Companion app offers a comprehensive solution for onboarding and monitoring networking devices directly from your smartphone.JNUC 2023
JNUC 2023 Review: Empower Your Apple Ecosystem with JAMF Software JNUC 2023 is the latest offering from JAMF Software, designed to streamline and optimize the management of Apple devices within organizations.Peconic Ballet Theatre
Peconic Ballet Theatre offers a professional dance education for students of all ages. Situated on the eastern end of Long Island, PBT provides a diverse range of classes and programs that aim to instill a deep appreciation of the cultural …Web Help Desk Mobile
Web Help Desk Mobile allows your Apple iOS device to receive SMS notifications from SolarWinds Web Help Desk whenever a customer ticket is created or updated.Latest Updates
Receive SMS - Multiple SIM 5.3.18
"Receive SMS - Multiple SIM" is a free online service that allows you to receive SMS messages using real SIM cards. This app provides you with the exact information received by the modem with Dynamic Sender ID.Female Fitness ~ Home Workout 4.4
The Home Workout - Female Fitness app is designed specifically for women looking to maintain their fitness and health. This application provides a comprehensive custom exercise plan targeting various body areas including …Lava Mod: Race Craft 1.0
Lava Mod: Race Craft presents an engaging gameplay experience centered around navigating through a vibrant block world. Players are tasked with climbing and jumping over a variety of colored blocks to avoid falling, while completing …Hidden Object Fantasy Kingdom 3.0.3
Adventure Awaits in The Far Kingdom: Hidden Object Adventure!Embark on a captivating journey through the vast and majestic kingdom as you unravel the mysteries that lie within.Filmic Firstlight - Photo App 1.5.1
Filmic Firstlight is a revolutionary photo camera created by the same team behind the acclaimed Filmic Pro cinema video camera. With its innovative features, this camera brings a new level of fun and creativity to live photography.Latest News
Latest Reviews
![]() |
My Town : Fashion Show Dressup
Unleash Your Inner Fashionista with My Town: Fashion Show Dressup! |
![]() |
Origin Bank
Streamlined Banking Experience with Origin Bank |
![]() |
Les Mills Releases
Boost Your Fitness Routine with Les Mills Releases |
![]() |
PDF Hero - PDF Editor & Reader
PDF Hero: A Comprehensive PDF Editor with User-Friendly Features |
![]() |
Tape Measure light
Precision Meets Convenience: Tape Measure Light by Marton Varga |
![]() |
TIYA
Connect with Friends and Family Effortlessly Using TIYA |
![]() |
UpdateStar Premium Edition
Keeping Your Software Updated Has Never Been Easier with UpdateStar Premium Edition! |
![]() |
Microsoft Visual C++ 2015 Redistributable Package
Boost your system performance with Microsoft Visual C++ 2015 Redistributable Package! |
![]() |
Microsoft Edge
A New Standard in Web Browsing |
![]() |
Google Chrome
Fast and Versatile Web Browser |
![]() |
Microsoft Visual C++ 2010 Redistributable
Essential Component for Running Visual C++ Applications |
![]() |
Microsoft Update Health Tools
Microsoft Update Health Tools: Ensure Your System is Always Up-to-Date! |