Mojo Helpdesk 1.1.19

The Mojo Helpdesk application enables agents, managers, and administrators to monitor and handle customer support tickets from any iOS device. The mobile app for Mojo Helpdesk delivers the same ticket tracking and customer service capabilities as its desktop counterpart, enabling agents to create, assign, update, and resolve tickets while on the move. This functionality proves particularly beneficial for field service agents operating in distant locations and office-based agents who may not be at their desks, ensuring that support requests are promptly addressed. Additionally, the app facilitates push notifications for new tickets and comments appended to existing tickets.